Politique d’expédition

Order Processing
All orders are processed and shipped within 24 to 48h (business days), excluding weekends and public holidays.

Delivery Time
Once your order has shipped, you will receive a confirmation email containing your tracking number. The estimated delivery time is 5 to 6 business days.

Order Tracking
You can track the status of your package at any time using the tracking link sent by email after shipping.

Delays
While we do everything possible to meet these timeframes, external factors (customs, weather conditions, exceptional order volume) may occasionally cause a slight delay. Our team remains available to keep you informed in case of any unexpected issue.

Delivery Area
We currently deliver to mainland France as well as other countries depending on availability — for any questions about delivery to your area, please contact our customer service.

Contact
For any questions regarding your order or its shipping, our team is available at contact@strapops.com.